Refund & Cancellation

If a trek is called off at the last moment due to a natural calamity/unforeseen circumstances (like rains, snowfall, earthquake, landslides, strike, bandh etc.), Rockclimber will issue a trek voucher for the full amount. The voucher can be redeemed upto same amount for the same trek or another trek in the next one year.

In case you wish to cancel your trek please email us at support@rockclimbers.in

Cancellation charges are based on the total trek fee, and same for full and partial payment modes.

The cancellation policy is based on the original booking time and original start date of the trek.

Cancel before 30 days of trek start date and get full refund after deduction of 2% payment processing fee.

Cancel before 15 days of trek start date and get refund after deduction of 20% of total trek fee.

Cancel before 10 days of trek start date and get refund after deduction of 40% of total trek fee.

Cancel before 5 days of trek start date and get refund after deduction of 50% of total trek fee.

Trek fee is non-refundable if you cancel within 4 days before trek start date.

Note:- 1. Change of trek batch is dependent on the availability of seats in the batch.

2. In case of transferring a trek to a friend, he/she should satisfy all the mandatory requirements put forward by Rockclimber.

3. Rockclimber holds the right to change/cancel the policies, without prior notice .